About

About Patrick Michael

How I Can Help

Have an idea for how a Voice AI could help your business, but need the technical skill to build and integrate it effectively? That’s what I do. I specialise in developing Voice AI agents that work, and connecting them directly to the tools you already use. My focus is turning your concept into a practical business tool.

My Approach

My approach is simple. The technical half comes from over 29 years of hands-on development, building practical solutions to real business problems. The strategic half is guided by MECLABS Institute's research into the science of conversion—understanding what makes people say 'yes'. The result is a solution that is not only technically reliable, but anchored in delivering a clear return for your business.

Core Services Offered

My work is focused on solving key automation challenges. My core services include:

  1. Conversational Appointment Booking: Building Voice AI agents that turn a phone call into a confirmed appointment, connecting directly to calendars like Cal.com, Google Calendar, Microsoft 365 and GoHighLevel to manage your scheduling.
  2. Intelligent Message Capture: Creating clear workflows where the Voice AI captures the important details from a conversation and routes a structured message to your CRM, database, or team.
  3. Custom Voice AI Development: Building specialised agents on the VAPI platform, designed to handle your unique conversational needs.
  4. Connecting Your Tools (Integration): Using Make.com to connect your Voice AI to your other applications, creating a single, efficient workflow.

My Tech Stack

To deliver these solutions, I work with a proven set of powerful and flexible tools:

  • VAPI
  • Make.com
  • Airtable
  • Cal.com
  • GoHighLevel
  • Twilio
  • Google Workspace
  • Postman

Putting It into Practice

I have used these technical skills to solve problems in several professional services sectors. I have built agents that handle complex appointment booking and structured, clean, professional message taking. These projects show how my technical skills are used to build reliable solutions for real business needs.

Let's Talk

I work with business owners and technical teams who need a reliable partner for their custom Voice AI projects.

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