How I came to Voice AI
I began working with AI in 2023, initially exploring its applications in content, marketing and automation.
My attention gradually shifted towards Voice AI, where I found a combination of things that interested me: conversation, technology, business processes and the challenge of making all those parts work together.
Since February 2025, I've worked with a UK Voice AI company, helping troubleshoot, improve, test and deploy voice agents for its clients.
That experience has given me a much deeper understanding of what it takes to move beyond a convincing demonstration and build something a business can depend on.
What matters to me
I believe in understanding the problem before building the solution.
I'm interested in what actually happens when someone makes a call, whether the system helps them, and whether the information reaches the people who need it.
I prefer working in small, controlled steps, testing the results and being clear about what works and what still needs attention.
I also enjoy sharing what I learn. Writing, teaching and documenting my work are an important part of how I develop my own understanding.
Working with Calloptima
I'm proud to be collaborating with Calloptima, a team with experience building and operating Voice AI systems at scale.
For me, the partnership is a meaningful recognition of the engineering skills and experience I've developed. It's also an opportunity to contribute alongside people with considerable expertise, learn from their experience and explore what we can achieve together.
See the work
I publish demonstrations, technical investigations and examples of problems I've encountered while building and improving Voice AI systems.
You're welcome to explore the work, listen to the calls and see what I've learned along the way.