In person workshop · Pinelands
Introduction to Voice AI
Bring one recurring business call problem. Leave with one useful Voice AI workflow mapped.
- Date and time
- Saturday, 29 August 2026 · 10:00–12:00 · 2 hours
- Venue
- Inn-Style, Pinelands
- Group size
- 10 paid places
- Commitment fee
- R250 · Tea and coffee included
The working outcome
Work out what should happen when one valuable call comes in
You will identify the job the voice agent could handle, the questions it needs to ask, and the handoff your team needs afterward.
Workflow: A call comes in, Useful questions are asked, Your team gets a clear handoff.
Step 1
A call comes in
Step 2
Useful questions are asked
Step 3
Your team gets a clear handoff
Two-hour workshop
What we will work through
01 · 10 min
Introductions and call problems
Name the recurring call problem you brought and the business outcome that matters.
02 · 20 min
Voice AI capabilities and limits
See what a voice agent can handle reliably and where a person should stay involved.
03 · 20 min
Live Voice AI demonstration
Hear a practical call and inspect the handoff behind it.
04 · 45 min
Map one valuable call workflow
Define the call job, useful questions, boundaries, and next handoff for your business.
05 · 15 min
Group review
Review the mapped workflows and identify gaps or unsafe assumptions.
06 · 10 min
Practical next steps
Decide what to test, what to leave manual, and what information is still needed.
07 · 10 min
Optional workflow-review invitation and buffer
Ask final questions and, if useful, arrange a separate one-to-one workflow review with Patrick.
Bring
One recurring call problem
No laptop or technical preparation is required.
Included
Workshop, worksheet, tea and coffee
A workflow worksheet, tea, and coffee are included. A meal is not included.
Venue
Inn-Style
3 Derwent Way, Pinelands, Cape Town, 7405
Paid attendees receive arrival, access, and parking details and should arrive 15 minutes early.
Facilitator
Patrick Michael
Patrick facilitates the workshop himself. Education comes first; any one-to-one workflow review afterward is optional.
Cancellation and refunds
Receive a refund if you cancel at least seven days before the workshop. Later cancellations and no-shows are not refunded. If Patrick cancels, every payment is refunded in full.
Patrick makes the go/no-go decision seven days before the workshop. There is no public minimum attendance.
Places cannot be transferred.